FAQ

Xbajje FAQ — Answers to All Your Questions

From registration to withdrawals, bonuses to gaming — everything you want to know about xbajje is right here. If you still can't find what you need, our support team is always available.

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Registration & Account

How to open an account, what information is needed, and the minimum age requirement — all your registration questions answered.

Deposits & Withdrawals

Which payment methods to use, minimum deposit amounts, and how long transfers take — everything you need to know about payments.

Bonuses & Promotions

How to claim the welcome bonus, what wagering means, and which bonuses can be used where.

Gaming & Betting

What games are available, how Sports Betting works, what Live Casino is — all your gaming questions answered.

Security & Privacy

Questions about account security, data privacy, 2FA setup, and suspicious activity.

Support & Help

How to contact support, report an issue, and complete account verification.

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Register

On xbajje Register Getting started takes very little. All you need is an active Bangladeshi mobile number, your real name, date of birth, and a strong password. In some cases, a photo of your national ID or passport may be required for identity verification.

On xbajje Minimum age: 18 You must be of this age or above to register. We enforce strict age verification. Any account found to belong to a minor will be closed immediately.

Each individual is eligible for only one account You may only open one account. Creating multiple accounts using the same mobile number, device, or payment method is strictly prohibited. If detected, all associated accounts will be closed.

After registration, a OTP Code A verification code will be sent to you. Use it to verify your account. For large withdrawals, you may be required to submit a valid ID. On the registration page View details.

On the login page Go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use it to set a new password. If you run into any issues, contact our support team.

Yes. You can contact our support team at any time to temporarily suspend or permanently close your account. Responsible Gaming Self-exclusion is also available from this page.

xbajje supports deposits via mobile banking (such as Nagad and Rocket), internet banking, e-wallets, and more. Processing times may vary depending on the method used.

The minimum deposit is typically BDT 300 onwards, and may vary by method. Maximum limits are also determined by your payment method and account verification level. See the payments page for full details.

Most withdrawals Within 24 hours Withdrawals are processed accordingly. Mobile banking is generally faster. Additional verification may be required for first-time or large withdrawals, which can extend processing time.

xbajje does not charge any fees on deposits. However, your Payment Provider Transaction fees may apply. A small processing fee may be charged on certain withdrawal methods.

Deposits are usually instant. If more than 30 minutes have passed, contact our support team with a screenshot or reference number of the transaction. Live chat is the fastest way to get a resolution.

For your first withdrawal or when withdrawing above a certain amount KYC Verification A clear photo of your national ID or passport will speed up approval.

Register after registration, at the time of your first deposit Bonus Options Select your preferred option. Once the deposit is confirmed, the bonus will be credited to your account automatically. For more details about bonuses, Promotions page See details.

Wagering means you must bet your bonus amount a specified number of times before withdrawing. For example, a 10x wagering requirement on a BDT 100 bonus means you need to place a total of BDT 1,000 in bets. Full terms Terms & Conditions See details.

Bonus eligibility varies by type. Sports bonuses apply to Sports Betting, slots bonuses to slots, and casino bonuses to Live Casino. Some bonuses are valid across all games. Check the offer details for specifics.

Every bonus has a set expiry period — typically 7 to 30 days. If wagering requirements are not met before expiry, the bonus will be removed from your account. Always check the expiry date after claiming a bonus.

Invite a friend to register on xbajje using your personal referral code or link. Once they make their first deposit, you'll receive a bonus. You can find your referral code in your account settings. More details On the Promotions page।

On xbajje Sports Betting (cricket, football, tennis), Live Casino (roulette, baccarat, blackjack), Slots (1000+ games), and Fish Game are available to play — all with a single account.

Live Betting lets you place bets at real-time odds while a match is in progress. Sports Watch live matches on the page, choose your preferred event, and set your stake. Odds update in real time.

Every slots game has a specific RTP (Return to Player) percentage, typically between 94%–98%. This is a long-term average — results may vary each session. slots are purely for entertainment and are not a guaranteed source of income.

In Fish Game Hunt fish and sea creatures to earn points. Bigger fish means more points. Use different weapons and strategies to boost your score. Log in and head to the Fish Game section to get started.

If your connection drops or a technical issue occurs during a game, your game state is automatically saved. When you reconnect, the game resumes from where you left off. If you have any doubts about a bet, check your gaming history or contact support.

Yes. xbajje 256-bit SSL Encryption Your personal and financial information is fully secured and never shared with third parties. For more details, please Privacy Policy Read here.

Go to Account Settings → Security → Two-Factor Authentication to enable 2FA. A verification code will be sent to your mobile every time you log in. Enabling this keeps your account significantly more secure.

Contact live chat support immediately and request your account to be locked. Then change your password and enable 2FA. Report any suspicious transactions.

No. xbajje never sells or shares your personal information without authorization. Your data is used solely for service delivery, security verification, and legal compliance. Privacy Policy Read the full article.

The xbajje app is available for both Android and iOS. App Page or Download Page directly. Free to download, no subscription required.

Yes. The app gives you full access to all games, deposits, withdrawals, and bonuses. As an added benefit, Push Notifications, biometric login, and faster performance.

The xbajje app has a very small file size — typically 30–50 MB. Runs smoothly on mid-range smartphones too. A stable internet connection will give you the best experience.

Older versions may have missing features or security vulnerabilities. Keep your app App Updates it up to date. Don't ignore update notifications when they appear.

Didn't find the answer you were looking for? Reach us via our 24/7 live chat in Bengali. We typically respond within 5 minutes.

Get started now — Found answers to all your questions?

Join xbajje and enjoy the best gaming experience in Bangladesh. Register for free and claim your welcome bonus.

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